Payments & Billing

How billing works

• Add balance, then use it to buy or renew any package.
• Prices are shown per package and duration on the pricing page.
• Mobile plans have no per-GB billing; a daily fair-use allowance of about 15 GB per proxy applies. Residential is billed by GB.

If a provider limit is reached, the proxy may pause until the allowance resets or support reviews it.

Paying with crypto — important instructions

• Pay the exact invoice amount shown on the payment page.
• Send using the exact coin and network you selected — sending a different coin or network can result in lost funds.
• Do not reuse an expired invoice. If your invoice expires, create a new deposit instead.
• Do not send another payment to an old invoice unless support instructs you to.
• Partial payments may not credit automatically and may require manual review by support.
• If you need help, support may ask for your account email, payment ID, and transaction hash.

What happens if a payment is interrupted?

• If you start a payment and leave, the order stays pending.
• Crypto orders can still complete if the payment is actually sent.
• PayPal orders expire if not completed.
• You can always check status in your dashboard balance/transactions.