Am I billed by bandwidth?
No. Mobile plans are billed by time, with a daily fair-use allowance of about 15 GB per proxy. Only residential is sold by the GB ($1.50 / GB).
Which protocols are supported?
Golden, Silver and Turbo support SOCKS5 and HTTP on supported connections. Injection plans are HTTP only. Nitro uses SOCKS5.
Can I change location?
On Golden, Silver and Turbo, change country, state and connection from the locations available in inventory, at no extra SP5 charge. Nitro offers a random new location while keeping the same port, subject to available sources.
Can I try it first?
Yes. A one-hour free trial is available after email verification, subject to account, device, network and available-capacity checks.
What is the difference between Golden and Injection?
Golden uses a username and password. Injection uses an allowed IP without a password, over HTTP only. The same authentication difference applies to Turbo and Turbo Injection. Each name is a separate plan.
Do you offer refunds?
For residential packages, when cancellation is accepted, the full amount returns to your SP5 wallet. Contact support for other cases.