Find answers to common questions, setup guides, and get support from our team.
New to SP5Proxies? Learn the basics and get set up quickly.
Step-by-step guides for configuring proxies on any device.
Payment methods, invoices, and subscription management.
Solutions to common issues and technical problems.
SOCKS5 is a versatile proxy protocol that routes your internet traffic through a remote server, masking your IP address and providing anonymity. Unlike HTTP proxies, SOCKS5 can handle any type of traffic including HTTP, HTTPS, FTP, and more. It works at a lower level of the network stack, making it more flexible and efficient for various applications.
After purchasing a proxy, go to your dashboard and click on 'My Proxies'. You'll find your proxy details including IP address, port, username, and password. Configure these settings in your application or browser. We provide detailed setup guides for popular browsers, applications, and operating systems in our documentation section.
We accept multiple payment methods including credit/debit cards via Stripe, and cryptocurrency payments via Cryptomus (Bitcoin, Ethereum, USDT, and more). We also support PayPal and Perfect Money for your convenience.
Yes! You can change your proxy location at any time from your dashboard. Simply go to 'My Proxies', select the proxy you want to modify, and choose a new location from our available countries. The change is instant and doesn't require any additional payment.
We offer a 24-hour money-back guarantee if you're not satisfied with our service. If you experience any issues within the first 24 hours of your purchase, contact our support team and we'll process a full refund. Please note that refunds are not available for cryptocurrency payments due to the nature of blockchain transactions.
Our proxies offer speeds up to 1Gbps with optimized routing for minimal latency. We use enterprise-grade infrastructure with servers strategically located around the world to ensure the best possible performance. Actual speeds may vary depending on your location and the server you're connected to.
Yes! New users can try our service with a free trial proxy. Sign up for an account and request your free trial from the dashboard. The trial allows you to test our proxy quality and speed before making a purchase.
Absolutely. We take security very seriously. All connections are encrypted, and we maintain a strict no-logs policy. Your browsing activity is never recorded or stored. We also use secure authentication methods to protect your account and proxy credentials.
Our support team is available 24/7 to assist you with any questions or issues.